On Demand FAQ, Cameo Cinema
On Demand FAQ
Below, we will do our best to answer most of your questions about all the different programming we'll be offering. If you have additional questions, please submit a support request here.
Q: How do I watch the films?
A: Every new release we offer will be available through the individual distributor's websites and streaming services. You'll be taken to their websites to purchase and watch the film, but a portion of your ticket will help support the Cameo. You'll find details about each film and distributor below.
For ROKU, click HERE for mirroring instructions.
If you have an Apple TV, make sure that it’s connected to the same Wi-Fi network as the device you used to purchase the film. Then, click in the playback window and select your Apple TV.
If you have a Google Chromecast, make sure that it’s connected to the Wi-Fi network as the device you used to purchase the film. Then, click in the playback window and select your Google Chromecast.
Once the film is rented, it will be available to view for 30 days and you’ll have 72 hours to finish once you’ve started watching.
Q: I just purchased the film, but I don't see how to watch it?
A: First, check your email, and make sure your purchase went through. The email you were sent should have a link for you to watch the film. If you are still having issues, please submit a support request here.
Q: Can I use Cameo gift cards for Virtual Cinema films?
A: Unfortunately, that's not an option at the moment. You'll be able to use them when we reopen—thank you for your support!